Global Support Numbers

Along with the assistance of a consultant delegated to your firm, you will have unlimited access to FactSet Consulting Services, available 24 hours a day, seven days a week. Whether you have a quick question or need step-by-step guidance through a complex task, consultants will help you find answers and maximize the value of FactSet. Contact us via email at support@factset.com or by phone at one of the support numbers below. If you are using one of our specialty products, please view the Specialty Products section at the bottom of the page.

United States and Canada 877.322.8738

United Kingdom 0800.169.5954

Australia 1800.33.28.33

Austria 0800.070.6173

Belgium 080094108

Brazil 0800 8917850

China 4001008215

Denmark 8060 1698

France 0800.484.414 +33.(0)1.57.32.31.25

Germany 0800.200.0320

Hong Kong 3011.4888

India 000.800.440.1703

Italy 800.510.858

Japan 0120.779.465

Luxembourg 80085206

Mexico +1.888.542.9899

Middle East +44.(0)20.7374.4445

Netherlands 0800.228.8024

New Zealand 0508938045

Norway 800.30365

Republic of Ireland 1800.409.937

Singapore 800.61.61.724

Spain 900.811.921

South Africa 0800 166 509

South Korea 080.411.0880

Sweden 0200.110.263

Switzerland 0800.881.720

United Arab Emirates 80004440014

Other Asian Countries +852.3011.4888

Other European + Russia +44.(0)20.7374.4445


Specialty Products

FactSet Partners

France: 0805.540.083 United Kingdom: 0800.055.6624 Americas: 877.348.5190 Hong Kong: 3077.4646 Japan: 0034.800.400.345 Other countries please dial +44.800.055.6624 partnerssupport@factset.com

FactSet Trading/Portware

Americas: +1 (212) 571 4660 Americas: +1 (212) 425 5233 EMEA: +44 204 586 1474 Hong Kong: +852 3002 0785 Australia: +61 1 800 430 836 Singapore: (local) 800 852 6849 support@portware.com

FactSet Research Management Solutions

Europe: +44.(0)20.7374.4445 Americas: +1.877.322.8738 Asia: +852.3011.4888 support@factset.com

FactSet Digital Solutions

Europe: +49.69.967.592.09 fdsg.starboard@factset.com Americas: +1.646.402.7905 fdsg.support@factset.com

FactSet Fixed Income

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